Terms and Conditions

On this page: [Damaged or Faulty Goods] [Returning Goods] [Payments]

Generally

  • All prices are in GBP sterling and exclusive of delivery charges. 24-7ForBaby.co.uk are not currently registered for VAT.
  • You may pay by most major credit/debit cards at PayPal.
  • We are under no obligation to accept your order.
  • Prices, offers and products are subject to availability and may change at any time prior to acceptance of your order. We will inform you of any changes.
  • Whilst we endeavour to accurately represent the items available, they may be subject to change at anytime and there may be minor differences between the item displayed and that supplied.
  • Goods will not be dispatched until payment has been received. If your goods are not in stock, we will order the goods for you after payment has cleared. We aim to deliver all items in stock to UK mainland addresses within 3-5 business working days.
  • All orders made on the website indicate an invitation to treat. Orders will only become accepted offers once payment has been processed.

At 24-7ForBaby.co.uk we want to provide you with the best possible customer service and so all items are carefully inspected prior to despatch from our premises.

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Damaged or Faulty Goods

All goods are covered by manufacturer's warranty.

Claims for damaged or faulty goods can be made by returning the goods back to us, in original condition including packaging, by registered post within 14 days. Please email or contact us first to notify of return and we will issue you with a returns code which you should include with your returned order.

We regret we cannot accept any returns that have not been arranged with us beforehand.

It is important to ensure goods are returned using registered post as we cannot be held responsible for goods returned which are lost in transit.

Faults caused by accident, neglect, misuse or everyday wear and tear are not covered by this clause.

Upon inspection we will replace the item or refund your payment if we believe the goods are damaged or faulty. Return postage costs will be reimbursed if a receipt of postage is included.

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Returning Goods

Due to Health and Safety Regulations legislation and for reasons of hygiene, certain products can only be returned if they are faulty and are in their original packaging - all returns are at our discretion. Your statutory rights are not affected in any way by this restriction.

If you have ordered the wrong item, or wish to return goods for any reason other than they are damaged or faulty, you may do so within 14 days of receipt by prior arrangement.

Please see the notes above under Damaged or Faulty Goods for details of how to return goods to us.

Please note that only items still within their original packaging will be considered for return.

If we agree to accept your item back, we will exchange the item or offer you a credit note (we are unable to refund postage and packing).

Your return can be rejected if the condition of the returned goods is not to our satisfaction and in its original packaging.

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Payments

Online payments to 24-7ForBaby.co.uk are processed by PayPal which provides a secure online payment system using SSL encryption.

We do not store your card details and all information supplied to us is used solely by 24-7ForBaby.co.uk to process your order.

We never pass your details on to third parties.

Sales on this site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts.

By submitting an order you are indicating unequivocal acceptance of these terms and conditions.

These terms and conditions do not affect your legal or statutory rights.

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